The Laboratory at UPMC Williamsport is seeking to hire a Lead Phlebotomist! Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.
Shift: 6:30AM - 3PM
Responsibilities:
* Reads, understands and complies with organizational and departmental policies, procedures and protocols.
* Collects specimens in a timely manner and according to established procedures.
* Follows positive patient ID policy to accurately collect and label specimens.
* Communicates appropriately with clients, patients, and coworkers. Remains polite and courteous at all times. Communicates all unresolved problems immediately to supervisor.
* Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed
* Participates on teams and special projects. Performs other duties as assigned.
* Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc.
* Delegates phlebotomy priorities and other non-urgent tasks to staff as needed
* Keeps work area clean and neat. This includes waste disposal, stocking of supplies, management of lab coat cleaning.
* Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner.
* Trains, mentors, and orients new employees as assigned.
* Completes all required documentation and statistical logs as required.
* Processes and/or packages specimens according to testing specifications. Investigates problems and documents occurrences appropriately in a timely manner
* Assists and works with staff to ensure compliance with dress codes, policies and safety regulations. Immediately reports any violations to supervisor.
Qualifications:
* High School diploma or equivalent
* Certification from an accredited Phlebotomy or Medical Assistant program is preferred.
* Minimum 2 years experience.
* Medical terminology knowledge and laboratory information system experience is preferred.
* Must have the ability to establish work priorities and handle several procedures simultaneously.
* Must interact with other departments.
Licensure, Certifications, and Clearances:
* Act 31 Child Abuse Reporting with renewal
* Act 33 with renewal
* Act 34 with renewal
* Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
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