Job Description

Department: Training

Type: Hourly, Non-Exempt

Pay: $22-$24

Location: Remote (Evening and weekend availability required)

About Us:

Founded in 2017, Coastline Academy is the largest behind-the-wheel driver education

company in the United States. Currently in 8 states and growing, we are a people-first,

technology-centric company with a focus on transparency and efficiency. We are on a

mission to rid the world of car crashes by teaching students to be safe and confident drivers

for life.

About This Role:

The Training Coordinator is responsible for supporting the scheduling, communication, and

administrative needs of the training program. This role ensures that trainees receive a

seamless experience through effective scheduling, document verification, and direct

communication. The ideal candidate is highly organized, proactive, and committed to

supporting the growth and success of trainees.

Key Responsibilities:

Scheduling & Coordination

● Coordinate scheduling for various training activities.

● Maintain and update relevant training records and calendars.

Document Verification & Compliance

● Verify and ensure the completion of required trainee documents.

● Support compliance with state-specific training requirements.

Trainee Support & Communication

● Act as the first point of contact for trainee inquiries and support.

● Provide documented responses to trainee inquiries as part of service scope.

● Facilitate onboarding and orientation for new trainees.

● Validate trainee progress and ensure completion of training requirements.

● Follow up with trainees and conduct regular touch bases to provide support and track

progress.

Operational & Training Support

● Assist in various administrative tasks to support training operations.

● Report on trainee completion status and progress metrics.

● Identify opportunities for process improvements within training programs.

● Support the execution of training initiatives and development efforts.

Qualifications and Key Attributes for Success:

● 2+ years of experience in training coordination, administrative support, or related

fields.

● Strong organizational skills with the ability to multitask and prioritize efficiently.

● Excellent verbal and written communication skills, with the ability to support team

members via Slack, phone calls, and email.

● Ability to work independently in a remote environment while collaborating with the

team.

● Proficiency in Google Suite: Slides, Sheets, Docs- for scheduling and tracking training

progress.

● Experience in a fast-paced, high-volume remote environment is a plus.

● This role involves trainee support, which requires availability during evenings and

weekends based on seasonal needs.

At Coastline Academy, we celebrate diversity and are committed to fostering an inclusive

workplace. We welcome applicants of all backgrounds and do not discriminate based on race,

color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry,

citizenship, age, marital status, disability, medical condition, military status, or any other

characteristic protected by federal, state, or local laws.

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