Job Description

Job Description

Job Description

Technical Account Manager Job in Rochester, NY:
Direct Hire
Salary Range: $85,000-110,000 based on experience, education, geographic location and other factors.

As the Technical Account Manager, you will be the point of escalation for client-related technical issues while overseeing and directing the efforts of the Account Engineers on your team.

The Technical Account Manager will understand assigned clients' challenges while leveraging strong knowledge of company solutions to enable clients' long-term business goals. The Technical Account Manager will perform Annual Technical Assessments (ATA’s) for assigned clients, solve escalated technical problems via onsite and remote support, and will provide guidance to the team to ensure successful delivery of services to clients. This position requires a high level of technical expertise, excellent collaboration and teamwork skills, and a desire to provide exceptional customer service.

Qualifications of the Technical Account Manager Job in Rochester, NY:

• Prior experience in a Managed Service Provider (MSP) or IT Consulting environment.

• Minimum 5 years’ experience in server management, networking, application deployment troubleshooting Windows applications.

• Experience preparing IT Roadmaps.

• Experience managing Microsoft Windows Server and SQL Server.

• Strong knowledge of Microsoft Active Directory, DNS and DHCP Server.

• Strong knowledge of Microsoft Office Suite.

• Experience managing Office 365 User, Mailbox and SharePoint accounts.

• Experience managing Microsoft Hyper-V or ESXi Hypervisors.

• Experience Troubleshooting Enterprise Systems.

• Excellent analytical and problem-solving skills.

• Demonstrated ability to lead and mentor others.

• Excellent listening and communication skills, both verbal and written.

• Commitment to knowledge sharing among team members.

Benefits Offering:

• Medical, dental, vision insurance coverage.

• 401(k)

• Paid holidays and generous paid time off.

For more information or to be considered for the Technical Account Manager Job in Rochester, NY please contact Thomas McCarthy at [email protected]

Pay Details: $85,000.00 to $110,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Company Description

Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.

Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.

Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.

Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.

Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.

Our Evolution and Your Role in It

Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.

Empowering the Future

We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.

Join the Akkodis Community

At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Company Description

Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Tags

Holiday work, Local area, Remote job, Worldwide,

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