Job Description
ABOUT ALLEVIO:
Allevio Care is a leading provider of healthcare services, dedicated to improving the quality of life for our patients. We offer a comprehensive range of services through our network of clinics, providing patients with accessible and effective care. Our mission is to ensure every patient receives the highest standard of care, and we are looking for a driven individual to help us expand our patient base and grow our clinics' reach.
POSITION DESCRIPTION:
Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensuring that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company’s vision and values.
POSITION DUTIES:
Always exhibits professional behavior.
Smiles and helps patients feel comfortable. Provides a great patient experience.
Welcome and check in patients.
Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail.
Collect copay’s and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log).
Confirming and entering patients’ demographics and insurance information.
Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary.
Check patients out, make return appointments, and collect payment for any services or products received.
Answer questions posed by patients and educate them on products or services they receive. Provide after care instructions if applicable.
Work as a team and provide overall support for the physicians and other office staff.
Other duties and responsibilities that arise.
JOB REQUIREMENTS:
Education: High School Diploma
Experience: 1-2 years (preferred but not required)
License/Certification: None
Working Environment: Works medical office. Must be able to lift 50 pounds. Must be able to sit for extended periods of time. Works between 7-9 hours per day. Will be communicating face to face and over the phone. Will be working in front of a computer screen for much of the day.
This is a rewarding Personal Development opportunity for an enthusiastic self starter. Are you a driven Wellness Specialist looking for a solution to your current career challenges outside of "the norm"? Does more time freedom, no commuting, flexible schedule, no ...
Overview: Bergmann, an affiliate of Colliers Engineering & Design, is seeking Construction Inspectors specifically with Bridge experience to join our team and work on various MDOT and/or local agency projects! This posiiton will potentially be located in the metro...
Electrical Project Managers report to a Division Manager and are responsible for the management, performance and completion of assigned projects in accordance with the policies and procedures of the company. Ideal candidates possess in-depth knowledge of installation, alterations...
...International SOS delivers customized medical and security risk management and wellbeing... ...custody of CBP. Focus on ensuring the social, physical, psychological, and emotional... ...practice as a Licensed Clinical Social Worker (LCSW) issued by any United States jurisdiction...
...wanting to switch careers into tech. SynergisticIT is committed to supporting your journey!Preferred SKILLS For Java /Full stack/Devops PositionsAssociate or Bachelors degree or Masters degree in Computer Science, Computer Engineering, Electrical Engineering,...