Job Description
We are seeking a skilled and experienced OPERA Consultant with expertise in Oracle Hospitality Integration Platform (OHIP) to join our team. The ideal candidate will have a strong background in managing and configuring OPERA Property Management System (PMS) and extensive experience with OHIP. The role requires knowledge of common interfaces that interact with OPERA and those native to Oracle systems.
Key Responsibilities:
- Configure, implement, and optimize OPERA PMS solutions to meet client requirements.
- Integrate OPERA PMS with OHIP and ensure seamless operation and communication between systems.
- Work with common interfaces such as Point of Sale (POS) systems, Revenue Management Systems (RMS), Customer Relationship Management (CRM) tools, and channel managers.
- Collaborate with teams working on Oracle-native interfaces, including Oracle Financials, Oracle Cloud, and other enterprise solutions.
- Troubleshoot and resolve technical issues related to OHIP and OPERA PMS integrations.
- Provide documentation, training, and knowledge transfer to internal and external teams.
- Conduct regular system audits to ensure integration efficiency and identify opportunities for improvement.
- Partner with cross-functional teams to gather requirements and implement solutions aligned with business objectives.
Required Qualifications and Skills:
- 3-4 years of experience working with OPERA PMS, with demonstrated expertise in OHIP integrations.
- Strong understanding of Oracle-native systems and their integration capabilities.
- Experience working with interfaces such as POS systems, RMS, CRM tools, channel managers, and Oracle Financials.
- Proficiency in API integration, data mapping, and troubleshooting.
- Familiarity with cloud-based environments and Oracle Cloud solutions is a plus.
- Strong problem-solving skills and attention to detail.
- Excellent communication and stakeholder management skills.
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
Preferred Skills:
- Experience in the hospitality industry and familiarity with its operational workflows.
- Certifications in OPERA PMS or Oracle Hospitality solutions are highly desirable.
- Knowledge of emerging technologies and trends in hospitality IT systems.
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