Job Description
The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.
GM DUTIES AND RESPONSIBILITIES:
Oversee the operations of the hotel.
Hold regular briefings and meetings with all head of departments.
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
Lead all key property issues including capital projects, customer service and refurbishment.
Handling complaints, and oversee the service recovery procedures.
Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Ensure all decisions are made in the best interest of the hotels and manage
Deliver hotel budget goals and set other short and long term strategic goals for the property.
Developing improvement actions, carry out costs savings.
And other things we can discuss once we meet.
...all the difference for our Guests experience. The Housekeepingrole is responsible for cleaning and maintaining all hotel property Guestrooms which includes cleaning full kitchen areas, bathrooms, balconies,bedrooms, closets, furniture, art dcor, windows, create special...
...logistics services, and a family-owned and operated company that has been providing smart... ...Weekly Pay. Job Description Dedicated Owner Operators with a TWIC Card. Safely... ...work record ~ Current DOT physical ~ Truck must Pass Company Inspection ~ LLC Corp...
...Will You Do?**In order to grow and build a successful career with The Toro Company, you willbe responsible for: * Work with engineers, software teams, and other writers to develop documentation for a comprehensive tool which integrates with commercial Toro machinery...
...Details Department: Neuro Stepdown Unit Schedule: Full Time, Weekend Night Shift, Thursday - Sunday; 36 hours per week Hospital... ...1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of...
...Clinical Research Coordinator B (Regulatory Coordinator)(Department of Dermatology) University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic...