Job Description

Cover letter is required for consideration.

UCLA Mail, Document & Document Services (MDDS), a division of UCLA Business and Finance Solutions, is a premier on-campus service center offering comprehensive solutions for document services, digital scanning, mail, messenger, shipping/receiving, and compressed gas cylinder services. With a dedicated team of 60 onsite employees, MDDS supports the University of California’s mission of teaching, research, and public service by delivering high-quality, cost-effective services.

Business & Finance Solutions (BFS), a division of UCLA under the Office of the Vice Chancellor & Chief Financial Officer, provides innovative campus-wide solutions to complex financial and business matters, maximizing value to the University community. BFS promotes a collaborative opportunity for campus to enhance revenue opportunities, manage campus risk, facilitate financial payment solutions for campus operations and students, act as an internal tax advisor to campus, provide financial reporting for UCLA, travel services, purchasing and procurement of goods and services, and provides payroll analytics and support.

BFS encompasses the following departments with approximately 400 employees: Financial Management & Reporting, Purchasing and Procurement, Tax Services, UC Travel Center, Treasury, Costing Policy and Sales & Service, Payroll Partner, Student Financial Services, Accounts Payable, Mail, Document & Distribution Services, Insurance & Risk Management, and Operations.

When you join UCLA, you'll be working at an institution that offers a world of opportunity. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our mission of education, research, and service. Our high-quality comprehensive benefits are among the rewards you receive in return. Our industry-leading benefits program provides both choice and value to meet the needs of our diverse workforce. Find out more: .

As the official printer of UCLA, the Associate Director of Document Services and Direct Mail oversees the department's mission to deliver cost-effective and efficient document management solutions and print production. This role includes technical oversight of Document Services and Direct Mail services, with a focus on digital workflows and automation technologies. The Associate Director manages projects involving financial analysis, equipment recommendation and acquisition, software implementation, quality control, and customer acceptance. Strategic leadership and an empowering supervision style are essential. The Associate Director leverages emerging technologies and process automation to meet or exceed customer expectations, ensuring best-in-class production and innovative, responsive customer service.

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

1. 10+ years work-related experience to include technology systems, strategic planning, budgeting, assessing resources, project management, financial analysis, and personnel development. (Preferred)
2. Advanced knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. (Required)
3. Technical competency to design, select, implement, and manage technology solutions. (Required)
4. Knowledge of supervision and management methods, procedures, and practices. (Required)
5. Advanced organizational and customer service skills to effectively manage multiple priorities. (Required)
6. Demonstrated skills in employee supervision and HR administration. (Required)
7. Knowledge of records management, documentation, and retention policies. (Required)
8. Business computing and writing skills sufficient for presentation to University executives. (Required)
9. Demonstrated ability to effectively resolve problems that arise, within the context of established departmental and University policies and procedures. (Required)
10. Advanced interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling to effectively motivate others. (Required)
11. Advanced knowledge of general accounting practices, in particular the accounting policies and procedures of the University of California. (Preferred)
12. Advanced skill in the application of technology to improve organizational effectiveness, enhance productivity. (Preferred)
13. Knowledge of planning, development and assessment of new programs. (Preferred)

1. Bachelor's Degree in related field and/or 10 years work-related experience. (Required)

1. Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
2. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
3. Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.

Monday - Friday, 8:00 a.m. to 5:00 p.m.

99-Policy Covered

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